All Systems Operational

About This Site

Welcome to the home for Lead Gen & CRM's system status information. Here you'll find real-time and historical data on system performance. If there are any interruptions in service, a note will be posted here.

SharpSpring Application ? Operational
90 days ago
99.97 % uptime
Ads Operational
Email Delivery Operational
Email Sending ? Operational
Email Events Processing ? Operational
Forms Delivery Operational
Forms Serving ? Operational
Form Submissions Processing ? Operational
Workflows Processing ? Operational
Web Impression Tracking ? Operational
Landing Pages Serving ? Operational
Reporting Operational
Chatbot Serving ? Operational
APIs and Integrations ? Operational
Lists and Segmentation Operational
Imports and Exports Operational
List Building Operational
Social Media Operational
Social Media Posting Operational
Social Media Listening ? Operational
Contacts/Leads Operational
Contact Manager Operational
Contact Record/Lead Page ? Operational
Degraded Performance
Partial Outage
Major Outage
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - Last night our systems team discovered an issue after-hours causing app slowness for several customers. They have since addressed the root cause of these slowness errors and resolved the cause of this incident.

If you continue to experience severe slowness when navigating within your account, please reach out to Support.

Jul 15, 22:30 EDT
Resolved - This incident has been resolved.
Jul 15, 16:13 EDT
Monitoring - Our team has released an update and is monitoring improved performance within the contact manager and lists for all accounts.

Our team is continuing to monitor the release to ensure performance of contacts and lists is fully restored.

Jul 15, 15:01 EDT
Investigating - Our team has received reports that some customers are experiencing slowness within the contact manager. Some customers have also reported receiving 502 loading errors when attempting to open lists.

Our team is aware of these reports and investigating them. We will share updates to this page as they become available.

Jul 15, 13:32 EDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - Our team has concluded review of forms across the platform and confirmed that all forms should be appearing without any server errors.

We will be resolving this incident, but should you need further support with forms or your account please reach out to Lead Gen & CRM Support.

Jul 11, 12:54 EDT
Monitoring - Our team have identified the cause of the server errors and released an update to resolve them. Forms should now appear wherever they are embedded, and form Previews are also working. Our team is continuing to monitor forms performance to ensure there are no further reports before we resolve this incident.
Jul 11, 12:48 EDT
Investigating - Some customers are experiencing an issue with forms displaying correctly. Several customers have reported that forms are showing a "Server Error" instead of the intended form content. Also, if users attempt to Preview a form in their account, they are receiving a "Server Error."

Our team is investigating this reported issue and working to resolve the server errors as quickly as possible. We will continue to update this page throughout the day as we have more updates.

Jul 11, 12:32 EDT