Update - Currently, users who have two or more Instagram accounts connected to SharpSpring may continue to see that some posts do not successfully publish to their Instagram pages. Our team has identified the root cause of the problem posting to Instagram successfully and we are actively working on a fix to address the issue.
We will continue to post any updates to this page regarding Social Posting to Instagram.
Aug 18, 2022 - 09:26 EDT
Identified - We're aware of a problem that is causing posting to Instagram to show as successful in the Content Calendar when the post did not occur for some users. We're actively working to resolve this problem, and we hope to have everything back to normal as soon as possible.
Aug 09, 2022 - 14:55 EDT
Welcome to SharpSpring's home for system status information. Here you'll find real-time and historical data on system performance. If there are any interruptions in service, a note will be posted here.
SharpSpring Application
?
Operational
90 days ago
99.97
% uptime
Today
Ads
Operational
Email Delivery
Operational
Email Sending
?
Operational
Email Events Processing
?
Operational
Forms Delivery
Operational
Forms Serving
?
Operational
Form Submissions Processing
?
Operational
Workflows Processing
?
Operational
Web Impression Tracking
?
Operational
Landing Pages Serving
?
Operational
Reporting
Operational
Chatbot Serving
?
Operational
APIs and Integrations
?
Operational
Lists and Segmentation
Operational
Imports and Exports
Operational
List Building
Operational
Social Media
Partial Outage
Social Media Posting
Partial Outage
Social Media Listening
?
Operational
Contacts/Leads
Operational
Contact Manager
Operational
Contact Record/Lead Page
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
After further monitoring of this issue, our development team has confirmed that Salesforce sync is fully operational. Please contact SharpSpring Support if you have any questions about Salesforce sync.
Sep 22, 16:25 EDT
Monitoring -
Our developers have released an update for the Salesforce sync to ensure Leads, Contacts, and Accounts are fully syncing with the Salesforce integration. Our team will continue monitoring the status of the Salesforce Syncs and share updates here.
Sep 21, 17:33 EDT
Investigating -
Our team has received reports that some data, including contacts and notes, are not actively syncing through the Salesforce integration for some users. Our team is investigating Salesforce syncing and working to release an update to resume regular syncing as soon as possible.
We will continue to post updates for the Salesforce integration sync outage as they become available.
Sep 21, 11:48 EDT
Resolved -
Our team has released an update to resolve the delays with exports. Exports are now operating normally. Please reach out to SharpSpring Support if you have any further questions regarding exports.
Sep 16, 09:10 EDT
Investigating -
Some customers are reporting delays with exports from SharpSpring. Our team is working to identify the cause of the delays and implement an update. We will continue to provide updates on the status of exports on this page.
Sep 15, 15:01 EDT