Ads Reporting Delays

Incident Report for SharpSpring

Resolved

This incident has been resolved.

Posted Sep 20, 2021 - 15:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2021 - 12:59 EDT

Identified

The Ads reporting process running behind. This is causing some reports to show stale data. No data has been lost and we hope to have this resolved soon.

Posted Sep 20, 2021 - 12:12 EDT

This incident affected: Ads.