Some Customers Unable To Log In

Incident Report for SharpSpring

Resolved

This incident has been resolved.
Posted Jan 13, 2025 - 12:49 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2025 - 11:54 EST

Investigating

Our team has identified a log in error for some customers and is actively researching the behavior. We will continue to update here as we progress.
Posted Jan 13, 2025 - 10:49 EST
This incident affected: SharpSpring Application.