Partial Tracking Outage

Incident Report for SharpSpring

Resolved

This incident has been resolved.

Posted Dec 30, 2019 - 19:00 EST

Identified

Tracking events for some customers are not being recorded. We're investigating and will soon be releasing an update to fix this issue for all new tracking requests. Currently this is known to affect Web Impression Tracking, Media Center Asset Tracking, and Social Post Tracking.

Posted Dec 30, 2019 - 15:27 EST

This incident affected: Web Impression Tracking.