Login Errors/Page Errors

Incident Report for SharpSpring

Resolved

This incident is resolved. This problem was caused by an upstream issue with one of our cloud hosting providers. They have implemented a fix which has fixed our availability issues.

Posted Nov 11, 2019 - 09:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 11, 2019 - 09:01 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 11, 2019 - 07:49 EST

Identified

We're aware of a problem which is causing some pages to be slow to load, time out when loading, or not load at all. We're investigating this problem, and we will continue to update this page as we work towards a resolution.

Posted Nov 11, 2019 - 06:52 EST

This incident affected: Forms Delivery (Forms Serving, Form Submissions Processing) and SharpSpring Application, Web Impression Tracking, Landing Pages Serving.