User Settings Currently Inaccessible

Incident Report for SharpSpring

Resolved

Our team have restored full editing access to the User Account Settings page. This ticket will be resolved, but if you continue to have any issues accessing your account, please contact Support.

Posted Oct 23, 2024 - 16:55 EDT

Identified

Our team has received reports that customers are unable to edit User Account Settings. Our team has identified the root cause of the issue and is working to restore editing access for User Account Settings as quickly as possible.

We will provide updates here as they become available.

Posted Oct 23, 2024 - 16:31 EDT

This incident affected: SharpSpring Application.